SHIPPING AND DELIVERY

 

AUSTRALIA
$12 AUD express shipping (1-3 business days after dispatch - up to 5 days for WA & remote areas)
$8 AUD standard shipping (5-8 business days after dispatch)
free express shipping (1-3 business days after dispatch - up to 5 days for WA & remote areas) - for purchases over $150 AUD.
Free standard shipping (5-8 business days after dispatch) - for purchases over $100 AUD.

NEW ZEALAND
PO BOXES OR MILITARY ADDRESSES ARE NOT ACCEPTED.
$20 AUD express DHL shipping (3-5 business days after dispatch)
$15 AUD standard DHL shipping (7-14 business days after dispatch)
Free standard DHL shipping (7-14 business days after dispatch) - for purchases over $150 AUD.

INTERNATIONAL
PO BOXES OR MILITARY ADDRESSES ARE NOT ACCEPTED.
$20 AUD express DHL shipping (3-5 business days after dispatch) - additional duties & taxes payable by the customer.
Free express DHL shipping (3-5 business days after dispatch) - for purchases over $250 AUD.

DUTIES & TAXES
For international customers, the prices quoted may not include all of your import duties or local sales taxes, these may be charged to your purchase upon entry into your country.
Please note, KIRE cannot cover the cost of duties and taxes. For more information please contact your local customs office.

SHIPPING ESTIMATES
We ship Monday - Friday, excluding new public holidays. please note these transit times are estimates only.
We will normally dispatch the product within 72 hours on business days in Sydney (AEST) upon receipt of your order.
During peak shopping periods (such as Christmas), you may need to allow up to 3 business days for the processing and dispatching of your order.
Please note if you choose standard shipping, your package may be left at your front door or mailbox if you're not home.
We suggest selecting express shipping if you want the package to be signed for or taken to your nearest post office if you're not home to avoid any issues.

SHIPPING PROCESS
KIRE will provide a tracking number via email once your order has been shipped. The tracking number can take up to 24 hours to become active.

PLEASE NOTE
KIRE cannot be held responsible for the service, delays or delivery by the postal service.
KIRE are unable to modify or cancel processed orders.
KIRE are not liable for wrong information being entered during the checkout process. if you do not provide the correct shipping address and information, we are not required to refund.
Please make sure all your shipping information is correct before finalising your order.
KIRE will not accept any orders back due to the rejection of customs charges.
KIRE is not responsible if customers are not notified by their country's postal authority that items are awaiting payment of customs duties and taxes.
Customers are responsible for the return shipping costs.
Shipping charges are non-refundable.
If your order is returned to the sender, a shipping cost of $10 will be required to re-ship.

CONTACT US
Please contact us at info@kire.com for all enquiries.